Same-Day Bank Transfer – No Delays, No DramaNo Downgrades Without Proof – Quote = CashWe Plant a Tree for Every Device You Trade InSame-Day Bank Transfer – No Delays, No DramaNo Downgrades Without Proof – Quote = CashWe Plant a Tree for Every Device You Trade In
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Privacy Policy

Effective Date: 30 April 2025

Your privacy is important to us. This Privacy Policy explains how WillBuyIt.com ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and physical address when you create an account or process a trade-in.
  • Device Information: Details about the device you are selling, including its model, storage capacity, condition, and IMEI number.
  • Payment Information: Bank account number and sort code to process payments for your trade-in.
  • Technical Data: IP address, browser type, and usage data when you interact with our website.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process your trade-in, from quote generation to payment.
  • To create and manage your user account.
  • To communicate with you regarding your trade-in status, offers, and customer support inquiries.
  • To arrange for shipping and collection of your device.
  • To prevent fraud and ensure the security of our services.
  • To improve our website and services.

3. Data Security and Deletion

We take data security very seriously. We recommend you perform a factory reset and remove all personal data from your device before sending it to us. As a standard part of our process, we perform a government-approved, secure data wipe on every device we receive to ensure any remaining personal information is permanently erased.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third parties only when necessary to provide our services, including:

  • Courier and Postal Services: To facilitate the collection and delivery of your device.
  • Payment Processors: To securely handle bank transfers.
  • Law Enforcement: If required by law or to prevent fraud and criminal activity.

5. Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information.
  • Your right to rectification: You have the right to ask us to rectify information you think is inaccurate.
  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.

To exercise these rights, please contact us at support@willbuyit.com.

6. Cookies

Our website uses cookies to enhance your browsing experience and to help us analyze site traffic. Cookies are small text files stored on your device. You can control the use of cookies at the individual browser level.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: support@willbuyit.com
  • Phone: 0800 123 4567
  • Address: WillBuyIt.com Ltd, 123 Tech Street, London, UK